Walmart Auto Care Centers

Feb. 24, 2019 Sunday Long story short: Hubby and I got here at 2PM with both our cars (we parked them next to each other). We asked for oil change and tire rotation for both cars and we hand them both car keys. It's 4:45PM now and they've only done the oil change on one car and cancelled the other order because they couldn't 'find' the other car (remember, they were parked next to each other, and the other one is LIME GREEN!). So, hubby asks if they're done with both the oil change and tire rotation on the car and they ask him "Oh, you wanted a tire rotation too?" (It's on the paperwork!) NEVER USING THEIR SERVICES AGAIN! !!!

Never use this place! Been here for 4 hours after being quoted an hour and a half. Special ordered tires online and if I wasn't standing here watching them, they would have put 2 random tires on my SUV. I ran out and told them to stop! After 2 hours I asked if my car was finished and the lady said my car was next and the car in front of me just finished. Came back after 40 mins and my car was pulled in the garage. I asked again if my car was almost done and the same lady informed me they are just finishing up....they hadn't even started!!! They have no regard for your time. After leaving, I had to come back because they didn't reset my tire pressure light. That took another 30 minutes to complete! I will never use their service again!

This is a hard one. I'm a bit biased because I've worked here before, even if only briefly. The automotive staff and techs currently are better than the staff I've worked with only a few years back. The staff currently on schedule are genial and professional. They'll tell you how it is and let you make a decision based on their availability, stock and determination so that you're well informed. Needless to say, they are all serving you and from what I've seen; they are firing on all cylinders???????? Good team