Smart Automotive

This is a business I will be a “forever customer” with and recommend anyone who has become frustrated with unpredictable & unreliable Lake Charles businesses to utilize. Aaron & Jeff are friendly, honest, accommodating & they know automotive repair & maintenance. I have always felt good about the care my 2007 Explorer receives and the when Jeff advises me on what work needs to be done I am confident that he is giving me honest information. Jeff also has no problem making contact with my warrenty company to determine if coverage of repairs is possible. Not all shops are willing to do this. Smart Automotive is a 5 Star Lake Charles business. Pull in next time your engine doesn’t sound just right, like I did.

These guys were freaking amazing!!! After a long road trip, (driving from Texas to South Carolina and back) with 3 other stops at mechanics in different states, these guys were by far the kindest, most honest group of guys! Being from out of town we had experienced some not so friendly and unhelpful mechanics as we looked for someone to fix the overheating problems we were having. Being stranded at a truck stop on the side of the highway didn't help our situation any either. After calling 5-6 different places we found Smart Automotive! They were super friendly and had a tow company they worked with come and get us within the hour and took us to the shop. SA made us feel at home and let us hang out for a few hours while we waited for our car to be done. They cracked jokes and made me, anxiety ridden and ready to explode, feel comfortable and in good hands. Even though they didn't have the parts to fix the issue they came up with a safe and perfect resolution to the problem and we were b

They did a fantastic job on fixing my husbands truck. Fixed the most urgent things and had it back quickly. The detailed reports are excellent and help you see exactly what the problem is. Will be back to finish getting what else needs to be done.