Lamarque Collision Center

Took care of me and my car in a Grand Fashion Good job ????.

They repaired my truck within a week. Outstanding performance on time. Then as a real cherry on top they washed my truck it looks brand new with the repair and wash! Service: General repairs & maintenance

I would give them 0 stars if I could. I dropped off my car with fairly minor front end damage. I was told to expect a repair estimate in 3 days. I waited 1 week and called back for an update. I was told Jessie (one of the managers) would call me back. Two days later, he finally called to assure me that my the estimate would be complete by the end of the day. I called back twice and could not get any answers. By the end of week 2, Jessie was avoiding my calls completely. I called every single day and could not get through to anyone beyond the receptionist. By week 3 they were dodging both my AND my insurance company’s calls. A supervisor at All State had to track them down to get my car released back to me. Jessie would not come out to speak with me about why any of this had happened. No one had made any attempt to do anything with the car in the 3 weeks they had it. I understand if they were understaffed or overbooked, but dodging phone calls from customers while you have their vehicle