Walmart Auto Care Centers

Best service I've ever had. They got my car in and done in under an hour.

The auto center is absolutely terrible! I had my tire changed here and asked them if it was okay if I dropped off my car and could come pick it up after I got off work. They told me that was fine, and that even though their department closed at 6 I could still pay for my service and pick up my car after hours, all I had to do was pay for it up front and then they would give me my keys and I’d be good to go. I triple checked to make sure this was okay with 3 different people because I didn’t want to get stuck in Houma (I live in Thibodaux) and all 3 told me I t was okay. Well fast forward to me coming back after I got off work. I went to customer service told them I was here to pick up my car and pay for it. They told me they didn’t have any keys given to them from the auto center and had no idea I was coming. They proceeded to look for my keys for an hour while I just stood there waiting. They finally found my keys and my paperwork and went to cash me out up front. It wasn’t working so

Closing in on a two-hour wait on an oil change plus fuel injection (still waiting as I write this). They told me they were doing fuel injection for half off, so I added it on to the service, not knowing it would take forever (and they told me it wouldn’t be too much longer of a wait). When I told the attendant I had been waiting much longer than they estimated, she was rude and told me there were cars ahead of me (the bay was open when I came and we pulled right in for the service) and that fuel injection takes a really long time, and that my wait was expected. If you like walking around Walmart for hours, by all means come get your oil changed here. The car service technician who took in my vehicle was actually kind and helpful, but that’s about the only thing positive I have to say about the experience. Service: Oil change