D & L Body Shop

So I took my 2016 Nissan Altima here for what i thought would be a minor repair. I should first say that I am not from shreveport I had driven my car that I hadn't had for more than 2 months down there and while driving on Airline Dr as I was unable to avoid a piece of wood in the road and ended up running it over and it flew up and hit my rear passenger door. I was on such a time constraint to get back to NC I had to base my choice of repair shops in Shreveport off previous reviews, plus the damage was very minor. I had a scrape and 2 small dents. I looked around online looking for a shop and read the reviews. I picked this place because I figured a mom and pop shop would take better car of my car than a major chain would. I took my car to this place on 4 May and immediately had to go out of town for a test so I let my friends take care of the details. I should say the repair was in a timely manner I picked it up on 6 May but that must have been because it was done so bad!. I will sa

Great shop all around. I had a pretty time-consuming project, and the guys there really took care of me and worked hard on it. Sometimes it can take them a while depending on if you have a project vs an insurance claim, but they take pride in their work and don't want to give you a bad product. I was even able to give one of them (Darren) my cell and he'd take pictures of what they were working on that day and text them to me. Pleasure to work with, highly recommended.

It took 5 months to get my car back only to have problems with it. The owner is friendly and I hate leaving bad reviews, but 5 months of insurance payments with no car is not an option in this business without a warning. I can live with the runs in the paint, torn floor mats, and even going over the estimate a bit, but waiting 5 months for sub par work is not acceptable. They put on zip ties when it was taken back from us discovering a part rattling when it was picked up. Bolts are missing out of my hood when I lifted it up, and the 2 left are loose causing the hood to go everywhere. Holes for the door seals were filled in, and the seal fell off after a few days. They left their tools in my trunk. Dealing with D and L was a horrible experience!