Champion Ford Service

If i could not give a star i would! This service shop is horrible, service techs & management have got to be amungst the most arrogant unintelligent people ive ever met! I will drive hours to the next Ford dealership before they ever get any business from me or my family again! 10/10 would NOT RECOMMEND

Perfect Service I needed a key and FOB for a 08 vehicle I just purchased, Service dude hooked me in seconds and he was KIND towards me. Thanks Brother....!

Initially, we had an appointment to make repairs after waiting several weeks for parts to be obtained. Then, just prior to the repair date, we were contacted and told that they messed to postpone repairs. Given the current state of staffing, we understood the request and the appointment was pushed out several weeks. Finally, when the day came, repairs started and, they hoped would be completed timely. After 24 hours of not hearing anything, we called and were informed that additional problems were found and more parts were needed. They now hoped service would be completed by Friday. STILL, no contact made to us. On the Friday, we called and were informed it would be next week at the earliest. We don’t mind delays, if they can be helped but NOT KEEPING customers informed and updated is not great service. We missed critical appointments due to this and still today, do not know if and when our vehicle will be repaired (while it IS under warranty). Wish they would communicate better, to sa