East End Import Services

I had my 2003 Volkswagen Beetle serviced here this week and had a great experience. I worked closely with Daniel from start to finish. He scheduled my car appointment quickly, and had it fixed up in a few days. His findings were honest and his prices fair. I will continue to use East End Import Services as my mechanic for any future issues. One thing to note, they are so amazing they're swamped, so schedule quickly. - I included a pic of the car he worked on for me. It was tough for me to find a great, knowledgeable mechanic to work on an old VW! I'm so grateful for the team here.

There are no words to describe the incredible experience that I had with East End. I was traveling through Louisville when my car started sounding terrible and barely accelerating. At 3:30 on a Saturday afternoon, I called and asked if they would look at it for me. They did not hesitate even though it was so late in the day on a weekend and I was still 30 miles out. The issue couldn’t be immediately diagnosed or fixed, so they helped me find a nearby hotel and even gave me a ride to it. Monday morning, they had to deliver the news that the repair would be very expensive, and talked me through my options, helping me to make an informed decision. I decided not to fix the car but did not know how to go about junking it. They helped with that, too, advising me to call local salvage yards, etc. Ultimately, they chose to buy the car from me, which made the process even easier. They referred me to a rental car company that was nearby, came back to the hotel to pick me up and take me

My car broke down on a family trip from Ohio to Florida on a Friday afternoon at 5 pm. How lucky was I to get the car to East End Auto Service. They stayed open past closing time and found the problem. It could not be fixed to continue on. They went out of their way and called a car rental place for me. They gave me a fair price to fix the car. Being from out of state, and knowing I would not be a returning customer, A less honest shop could have really screwed me over. These guys were the best. Skilled, honest, helpful. Go there if you live anywhere near. Thanks men for all your help!!