Laird Noller Truck & RV Service Center

Don’t waste your time or money. Liars - we had an 8am appointment for our RV and was told it would take 45 minutes. Called morning and afternoon for 3 days. One time they said it was next in line for the bay and 24 hours later when we called they said it was in the bay. Which was another lie because we drove by and it was still sitting. Corporate vehicles were being placed ahead of ours while they lied for 3 days. It severely impacted plans we had made. We had called a week ahead and made an appointment. Price was 3x what they quoted. Just be honest folks then I can decide whether I want to do business with you. Ridiculously poor experience. And I don’t want a response from Laird about how you want to make it right. You had every opportunity for 3 days and you lied. UPDATE - Although they responded here, we still haven’t heard from them. And the belt they needed that would take 7 days was readily available at Napa. SMH Services: Auto A/C recharge, Oil change

If you're a disabled veteran passing through town, don't bother comming here. They will tell you to come back in 2 weeks.

Horrible service and their staff doesnt even know the Ford service increments, even though they are a Ford service center. Had special for $29.95 oil change on my 2022 vehicle and made appointment ahead of time. Took close to an hour and a half to do service, then they charged way more than the advertised special and had various claims as to why this was the case. They also put down it was due for next service at 1/2 the manufacturer guidelines on a hybrid vehicle, which is crazy being a Ford brand service and it was a Ford manufacturer guideline. Clearly the staff has no regards for customers times, isnt 100% truthful on advertising costs, and staff doesnt know the manufacturer recommendations for the vehicles they service. Will not be bringing any of my vehicles into this brand for any service, parts, or sales again since clearly the Laird Noller brand doesnt care about its customers and simply is taking advantage of them for more money. Follow up: After over a month and a half