Wilguess Service Center

The only reason I didn't give this place 1 star is because of their prices. They quoted me $500 and only charged me $400. But my car left that lot WORSE than it originally was. I was told that it would only be a "one day job", but my car was there for 9 days. At first they said someone started working on my car, then had to stop and apparently he was the only one that was able to work on my car so I had to wait until he was back at the shop days later. They said they can't "switch up" the ppl that work on each car (yeah right). Then they said no one could figure out what was wrong with my car. My car has never been the same since it left that place. Everyone else I know has had a good experience at this place, but I wasn't so lucky.

Wilguess Service Center at 19th & Hulman is amazing. Just took the van in for front end work, expecting a $500 bill. Got a call 3 hours later, van is done, no charge, no more clunking. Mike Wilguess is a straight up honest mechanic and he will not do any more work on your car than what he thinks is called for. I've been taking our cars there for several years now. At first I always wanted a diagnosis and estimate. Then I started just taking the car in and saying, "fix it if it is less than $400." The bill would usually be a fraction of whatever I said. Now I just take it in and say fix it. I have never felt like I'm being ripped off. In fact, most often, I feel like he isn't charging me enough. Like this last time, he lubed up the front end, fixed my problem, I was expecting to pay $500 and he DIDN'T CHARGE ME!

My car was robbed in the lot. The battery was dead. The owner informed he didn’t check all the doors before he left for the night. He never once apologized. Never offered money. I had to call all and ask and got 75 dollars. And still no apology. Super unprofessional Service: General repairs & maintenance