Fuson Automotive

Took a truck there and they “fixed” the problem only to have it go bad again. Took it back in and it sat for almost a year. They kept saying oh it’s next it’s next. Then they say oh well we didn’t know you wanted us to do this or that. Told us it was next again and months later they call and ask what the plan is for it and that now they require so much down to fix the problem they already supposedly fix before. Then few weeks later tell us we need to come get it or they’re going to put a mechanics lein on it if we aren’t having them fix it. They call back the following week and say now they’re not working on it and they will tow it on their dime where we want. It’s ridiculous what they did and we will not be back as well as anyone we know. They let our vehicle sit almost a year and never did anything to it. They have poor communication and 0 customer service

The Fuson team made it a pleasant car buying experience. They were friendly, not pushy, and I got a good deal. I was treated very well! I was expecting a 3 hour car buying, financing, & trade-in experience, but they were efficient. I was in & out in 90 minutes! Thanks to Garrett Brown for helping me buy a newer car.

So very pricey for anything. Staff was nice talking and answering questions. Much of what GM does is out of their control as far as the issue I brought to them. But I wish there was more negotiable ability to things that are unreasonable.