Firestone Complete Auto Care

Went with firestine for the name, expecting to get what they tell you! Second, from the best tire, as I was corrected by the manager when I said I bought the best tires for my particular car, which was what I got when I done a google search. Bought road Hazzard all the bell and whistles when you buy them, but when you bring it for scheduled balance and rotation, they just rotated them, and unless you ask for the balance! So when I had vibrations around 60, which felt like tire out of balance, but I had just had them balanced and rotated as what they told me I would get every 5000 miles. When it was due for oil and tire rotation, I scheduled an appt and told them I had a leak in the tires I bought that I had the road hazard. They wanted me to leave it all day on a sat, my only ride. I was willing to figure it out. I figured they would reconsider and get me taken care of. No, when I explained that I've had vibration since last rotation, he said he wouldn't have time to look at it. But

Had an issue with my vehicle's under carriage. Bill and Amy were so professional and quick. they resolved the issue within minutes. Great job! Very nice and accommodating, even with my tricky schedule. Would absolutely recommend!!! Happy customer here :)

DO NOT GO HERE! Fuel Pump died on my 06 Ram on a Saturday morning. Called Firestone and was told they could look at by the end of the day. Nobody touched the vehicle until Monday afternoon, and they reported that it needed a new fuel tank, fuel lines, and a fuel pump. After more silence they told me they could not fix it but I owed 300 dollars for an “inspection fee” When taken to a reputable mechanic the fuel pump was changed and I got my vehicle back the next day. STAY AWAY FROM TERRE HAUTE FIRESTONE