Tuffy Tire & Auto Service Center

Tuffy on Coldwater in Fort Wayne, IN came to our rescue this summer. The engine in our car had completely failed, after 103k miles, and Tuffy was, at our request, able to obtain an engine on our behalf and install it flawlessly and expertly. The new engine is running extremely smoothly, and both the communication and overall treatment we received from especially Scott and Nick at Tuffy could not have been better. Thank you so much again, Tuffy, for your great knowledge and amazing customer service! Services: General repairs & maintenance, Vehicle Inspection, Oil change

I went in for an oil change and rotate tires which I had bought from them this summer, 3000 miles ago. He said I need a wheel alignment. The test he showed me had all zeros, that nothing registered when they did the test. I told them they did a wheel alignment when they put on the tires and it was perfect. What happened in 3k miles? He went back and said the test was done incorrectly. Doesn't exactly instill faith in their ability to do their jobs if they can't do an alignment test. Then he told me I need to replace the plugs, 400 plus and flush a bunch of fluids to the tune of an additional 800. I looked in my manual and that did not need to be done at that point. That he gave me wrong info.... I will not be going back. I need to trust my mechanic. I was talking to the manager so that says this store is less than trust worthy.

I had a bad experience years ago and was blown away with David's customer service and knowledge. I am not a car savvy person but his guys made me feel comfortable and safe with my Pontiac! Thanks again guys. My family and I WILL BE BACK!