Travis Auto Service

A week ago (on a Friday morning) we were visiting family in Fort Wayne when our van broke down on the interstate. We needed to get fixed ASAP. After calling two other mechanics who said they couldn't get us in until the following Wednesday, I called Travis' and they immediately said they could squeeze us in the same day. Upon arriving at the shop, they were extremely professional and knowledgeable about what the problem was, even diagnosing the problem (alternator) before servicing our van. They made it their promise to get us back on the road by Saturday even though they are technically closed on the weekends. But they did it even better in that they called by the end of the day Friday saying it was fixed and ready to go! Overall, we felt cared for as customers. They understood our need and did whatever they could to get us back on the road quickly. Needless to say, I think they earned a new customer in my father in law who has been taking his cars to another mechanic for multiple dec

Courtesy and service are fantastic. Finding a mechanic that you can trust is difficult. I found one and won't go anywhere else. They are some of the friendliest folks I have met, and they have repeatedly earned my business. Recently I thought I was in need of a costly repair. The technician took a look and advised that it was merely a small clip that was needed. They fixed the problem with one of their parts saving me well over 100 dollars. They could have told me I needed an entire new system and made way more money. Great service, great people, great experience. Great people!! Services: General repairs & maintenance, Auto maintenance, Oil change

I had a bad experience at a dealership so on a whim I stopped at Travis Auto Service to see about repairs. Much to my delight, they looked at my van immediately, identified the issue, and explained what was going on. It was nothing I had to worry about right away. What was most impressive and pleasing was the fact that they showed me what to do if I have an issue with the part failing. This is a fair and honest owner who truly practices the "Golden Rule". I have never been treated so well! I can't say enough about what quality service they offer.