Fair Muffler & Brake Shop

So, I called Williams Auto and asked for a quote for rear brakes/calipers/rotor replacement. They told me $600.00 I called Summit Auto Care, and they quoted me their price of $800.00. I called Fair, and they quoted me $400.00 to $450.00 for rear brake pad and rotor replacement. The choice was easy! I took my car directly to the shop. I had a feeling that the calipers would need to be replaced so paying a little more for them to be replaced wouldn't be a big deal, so I thought... I was called with a follow up. The mechanic told me that it would cost $1200.00 to replace the rear brakes/rotors/calipers. I tried to understand why this price increased from $400.00-$450.00. Now, looking at the invoice, I noticed that even though the brakes, rotors, and calipers are in the very same location, placing each individual part on my car was charged an individual amount of labor. That increased the cost of my repair by a minimum of $200.00. I spoke with the owner about a price reduction and he told

My appointment was set for 2pm, I got there around 1:45pm, I checked in and they got me in instantly, they looked at what was wrong told me and showed the piece that needed fixed, quoted me and then they fixed it. I wasn’t even there 20 minutes and they were pulling my car around back to me. It was excellent time and a very fair price! Will definitely be going back if I have any other problems with my car! Thank you so much! Service: Exhaust

All new people. Used them for years and never had bad service but now will never use them again. Paid $750 for new pads and rotors on all four tires. They were squeaking the day I drove it home. I waited two weeks hoping it was just brake dust, but when it didn’t stop I called and was told they had no idea why that would happen and didn’t offer to help. When I insisted they look at them I was told it was my fault for braking too hard. I assure you this is not the case. They said there was nothing they could do and refused to help any further. I took the car to another mechanic who said the brakes were new and installed correctly, but they were just such low quality POS brakes that they were already wearing down and there was nothing to be done but replace them. Again, FAIR refused to do anything. Less than 4 months (1,000 miles) after purchased I am forced to buy all new brakes from another mechanic because these are already grinding and are unsafe. This should be illegal an