Firestone Complete Auto Care

I read the reviews on here, how long it took for this and that but I have had my vehicle here several times and I have everything good to say about this shop and Greg! Yes they get busy, yes it takes a bit longer but hey the job is being done right and that means the world to me. Staff has been more then respectful to me and my wife. I drive an hour to get there but Greg and his staff will be the only ones I trust from now on. Thanks to Greg and his crew for taking care of my wife’s 2021 Telluride!! Appreciate everything!! Highly recommended!!

Scratched and scuffed all my wheels while taking 5.5 hours to just install new tires I had purchased from tire rack, who recommended them on their website. I didn't argue with them as the manager used a threatening demeanor by telling me he was an ex marine. He even said it was his birthday. Them being overbooked and having trouble getting off my old tires is no excuse as to why they damaged all my expensive wheels. I wasn't about to argue after I was stranded there with old dry rotted tires. It is what it is. He even bent his only tire bar. How does it take 5 hours to do 2 tires and then only 30 minutes to do the other 2 with a bent tire iron? I now have 4 scuffed wheels, but at least my tires are on, I guess. Service: Tires

Can’t rave enough about Firestone on Washington Street. The csr gave us his word that the service would be completed same day, even on Saturday. He stayed after closing to make sure we were back on the road again same day.