Firestone Complete Auto Care

Go somewhere else. First they scheduled our appointment on the wrong day. Then we rescheduled for the next day and they had our car all day and still didn’t get it done. I’ve been going to this location for 10 years, but I will NOT be using this location any more. Service: Wheel alignment

Lied and said the voltage on the alternator was too high and needed to be replaced. Despite the Firestone in fishers checking the entire charging system 2 weeks ago and saying everything was fine it was just a sensor malfunction. When I asked her why the other Firestone said the voltage was fine the lady claimed “her techs have a special tool to check the alternator that other places don’t have.” Gtfoh So anyway the alternator was just replaced 3 months ago and under warranty so the next day I took it back to Midas who installed it. They tested it for two hours. Checked everything and said everything is fine and voltage is normal. But what really behooves me is I specifically told the chick at the counter to DISREGARD the batttery light because I already knew what was going on. So I knew they were on bs when they said they checked anyway. They were supposed to check the rear wheel for damage from hitting a pothole. My hood should have never been opened. Also quoted me $1600 for rear up

Had a 10 a.m. appointment, drove over an hour to find a closed sign on the door. It would have been nice for someone to call and let me know! Wasted my time and money, negligence on Firestones end! Not happy, gas is over 4 dollars per gallon and you all got me running there for nothing!