NAPA Auto Parts - Southern Indiana Parts

I've switched from Autozone to Napa for parts. The parts are marginally more expensive, but seem to be better quality. I like how quickly I can get in and out of here too. The staff has been friendly and informative on each of my visits.

You can imagine the stress of needing a new car battery on a Friday night during IU move-in weekend, but this store came through for me in amazing ways! Their customer service was incredible, they let me use replacement tools and testers at no charge, and stayed open late until I was all set. Their friendly atmosphere was contagious, and fellow customers helped lend expertise to replace the battery...overall, a wonderful experience in a challenging situation. Thank you NAPA! Highly recommend!!

I have done business here for over 30yrs and always had top notch service. Today I was exchanging a wrong part and the lady was nothing but rude and had a terrible attitude. Treated me like I didn’t know anything (I worked in the automotive business over 25yrs) and on top of that I ended up having to look up my own part on THEIR “Napas” own website and she still wanted to argue that I was wrong. They looked up and sold me the wrong part and were upset at me for correcting them. I will never step foot in there again. Please train your employees better about how to not take mistakes personally…..