First Auto Repair

I purchased my car from right way auto in midlothian who does the warranty of their cars maintenance thru this place. Poor choice of dealer then one day after purchasing the car the check engine light comes on. I brought the car here and they briefly looked at the car then told me to bring it bck in two weeks for further diagnosis which made no sense. I bring it bck then after not getting any update I call n was told they wouldn’t get to look at it til Thursday which I had to come bck n get the car as it was Tuesday n that would mean I’d miss more wrk. I bring it bck Thursday n was told I was first in line only to never hear anything. At this point it is now Friday n who knows if the car will even get to be looked at period. If I can save someone the grief of using this place for anything from this here u go ????I’m missing money, time n possibly purchased a lemon but wouldn’t know due to their lack of concern Service: Auto engine diagnostic

I give them 3 stars as of right now not for there work but for I have been calling by the front desk and asking about my car because I’m concerned which I give them respect for being respectful and patient with all my questions what I don’t appreciate is them keep telling me my car is next and they set goals and I believe they will get it done so I call the next day and they say the same thing as last time guys I would really appreciate it if u would tell me he can’t give u an exact time because we are still working on the car in front but I can call u when ur car is being worked on. Point is don’t tell me your goal is to get it done by the end of the day if you don’t know if it will get done by then ( will have an updated review on the work they did and I will post pictures to see if they did what needed to be done

I have been going to First Auto Repair for years. They are professional, punctual, honest and reasonable. They explain everything in a straightforward way. Highly recommend them.