Robert's Automotive

Excellent experience. Left car for full detailing service. Very happy with the results. Their complementary shuttle service was very helpful in getting me to work and back. Courteous staff. Highly recommend. I will be using them again.

Service records show that the cooling system and brakes were done in February 2022, with just under 74,000 miles on the odometer. First thing I had to have done was a coolant hose, and that was with less than 80,000 on the odometer. The brakes also went prematurely, and it doesn't look like they used any anti seize on between the disc and the hub. For a car in Illinois. Edit: The customer service at this place is top-notch. Brian called me after seeing the review to investigate. He discussed the car with me and was able to clear up some questions I had about its history. It's clear that if I were in Illinois, I would have been able to claim a warranty on the parts, even though I was not the customer for whom the work was performed. That's always a good thing to look for in a shop.

Service on spot with timing on repairs & reasonable prices compare to auto dealership. Only downfall not abiding by indoor masking. As a customer I have no idea if all or any employee is fully vaccinated, along with other customers who were present without a mask. I am vaccinated and wore my mask. As a nurse, I do not understand auto workers ignoring safety & science...along with public health guidances. This is why it will be a long time before this pandemic is over. This also the reason for less than 5 star rating.