By-pass Auto Body & 24 Hour Towing

Insurance estimated that my repair should take 8 days. It took almost 6 months! I had to bug them weekly for 5 months. "Parts aren't here, we don't have the people who can work on this, now it won't turn on." It's a Chevrolet, not a Jaguar. They stole a $250 tent out of the trunk. After 5 months I kept pushing and asked "What parts are you waiting on?" They couldn't get a headlight. I went online and ordered a headlight. Had it delivered and walked it into their office 3 days later. They inflated the bill to insurance from original estimate of $7k to over $11k because they couldn't find a competent technician. Avoid! Service: Body & Trim

Allstate gave me this company as an option, so I went in to get an estimate. The guy who was helping me said that they couldn't get me in until the end of June. I told him to go ahead and add me to the calendar, but I was going to call Allstate to see if I can contact a different company to see if I can get serviced sooner. I went into the office to verify the details with the front desk clerk, and she told me that she would not order the parts until I call back to confirm my appointment with them, which I totally understood. I got a call today from her confirming my appointment for June 26th. I told her to scratch me off the calendar because I went to a different company. She got irate with me and said they already ordered $4k in parts and that it would have been good if I called them to let them know. I tried to remind her what she said to me but she hung up. Very disrespectful and rude. So I call back toto explain what she said, and a man answered the phone. He was just as rude as s

Had an air leak Ina back door. The employee broke away from what he was doing. Highly recommend this repair shop