HEART Certified Auto Care - Evanston

I've been to 2 of the HEART Auto Care locations and I felt that my car needs were well taken care of. I've had my brakes assessed, check engine light, coolant/AC problems, and not once did I feel I was taken advantage of- which is important to me as a woman who doesn't know much about cars! The other day I went to have my car assessed because it was blowing hear instead of cold air. I thought the service would be $250, found a discount on their website that made it $215. After the inspection, I found that I had to pay wayyy more because something else needed to be fixed. Initially, I was frustrated. But in the end, I was grateful to get my AC fixed. Instead of waiting around at the shop for the service to be completed, the company had a car they let me borrow which made it all worthwhile. Bottom line, I trust this place and appreciate the way I have been valued as a customer.

Such a great experience here! The quote from my dealer was astronomical, and I decided to get my brake and fluid work done elsewhere. I dropped my car off without an appointment at 7:30am, and it was ready by 1pm. So easy, much more affordable, and friendly helpful staff. Will definitely going back be going back when the time comes!

This was my first time using Heart Auto. Keisha is a wonderful house manager and knows how to keep the place running smoothly. I appreciate the ride Jeff gave me home and back, very convenient. So far my car is running like a dream. I’ll plan to be back again next year.