Autokrafters of Des Plaines

I whole hearted believe they did an extremely mediocre job on my vehicle. It seems like the person that worked on my car was extremely lazy and unskilled. I should have inspected everything closer upon pick up.... life lesson. They're paint jobs do not last, and they will not honor warranty. They'll give you "the business" instead. Also, they'll return you're car very filthy on the inside. You're floor mats will be covered with mud. To be fair, they did offer to clean my car out but they would probably do a mediocre job on it so I'm ok. I can clean it myself. It would be a huge waste of my time and gas to return for something I can do myself. I wouldn't be surprised if they used the cheapest material's for parts and charged insurance for the real ones! If I ever need a service like this again, I'm going to Gerber. I've heard nothing but good things from Gerber. Unfortunately, I learned the hard way by going to Auto Krafters. My year old car is literally a junker thanks to them. Thanks

I found Autokrafters after I was in a minor accident last summer that left my passenger door stuck and slightly ajar. We were leaving for family vacation in less than a week and I needed my minivan to get us there. I started calling around to Allstate’s list of shops and the first two were less than helpful. When I came across Autokrafters Google listing said they were LGBTQ friendly which was a welcome surprise for me. Little things like that matter to me and my community. I called and spoke with Ernie telling him that I just needed it driveable. He assured me they’d do their best. Sure enough, the team got it workable. Thank goodness because they were still dealing with supply chain issues and it took a few months to get all the correct parts. When they finally got everything in stock, they did an incredible job with the repair. It looked like new. They handled everything with the insurance and it couldn’t have been smoother. I have nothing but respect and appreciation for Ernie, Bil

I’m from out of state and just got here with a new 2021 car but sadly it got hit while parked one day. My insurance had this place on their list and I was nervous since I’ve had not the best experience with auto shops in general when I lived in Idaho, but had to get the work done despite my worry. This place will now be where I will take my car if I ever need and will be recommended. They took care of everything better than my insurance did. Not only did they fix everything perfectly to where you can’t even tell there was ever any damage, but they cleaned the inside of my car too! My car looked almost as new as when I bought it! Even washed my tires! I can say I’ve never had a shop clean my car like that for me after fixing. They were super fast as well. I expected to wait a week and they had it done in just a couple days!