Rick's Automotive Service Inc.

The Good: I came in needing an oil change and a window repair. Which they successfully completed. They also pointed out a different issue that I will have another shop fix. The Bad: They have pretty outrageous prices. It is very difficult to get a quote from anyone since they "don't know exactly what your problem is", but I will say that there is at least one honest shop that does. After I got the quote from Rick's on the repairs I was shocked. The additional issue would have required removing the engine and fixing some parts. However, they seemed to be applying labor for each part individually as if they had to put the car back together between adding parts (which, to my knowledge of the issue is not required...). I called around and managed to find another shop that would have done the same repairs for less than half the labor cost of Rick's. I ended up having them complete the window repair since having them not do it and then paying their diagnostic fee would have been more expensi

Do NOT use Rick's for repairs- here's the most brief version of events I can muster. TL,DR: Rick's charged us $500 and 5 visits in an attempt to fix a simple problem, instead break our car and leave us with another $1200+ of repairs at a dealer. History: We brought our Fiat 500X in to have it it looked at because a tail light wasn't working despite replacing the bulb. 1st Visit: We brought the car in at 8 am, we requested an update so we knew when to come get the car (we are a one car family, so this was important since we have to take a bus to and from the repair place). At 11 AM, we tried to call for an update- the phones were down. Same problem at 1 PM and 3 PM. Finally found an email and asked them what was going on, they responded they had "just looked" at our car and that we'd have to come pick it up and schedule a new day for repairs. All that seemed standard. They charged us $105 for looking at the car, but assured us they would take that off our next charge if we chose to come

I got a prepurchase inspection and they found things that needed to be addressed. They took care of the essentials and my van runs great now. I trust them.