Crawford Transmission

Transmission diagnosis was a scam. I paid for a guess, not a diagnosis. Someone test drove my vehicle and called within one hour after I dropped it off talking about it seems like this or that. I told them that's not a diagnosis. Then they called a couple of hours later with a different guess. There was never any talk of a solution or a repair option. They just took it for a quick test drive and then took my money. Then they didn't offer a receipt when I paid them. I had to demand a receipt. The receipt was a complete joke with no useful information. They don't even deserve 1 star.

We took our 2012 Town & Country (the worst year for Chrysler transmissions) in last Wednesday, and one could see from their lot that they were slammed. I mentioned that if they could get it diagnosed and fixed by the following Wednesday (two days from now), that would be great, as we were moving our youngest back to campus. They called two days later before lunch, and they had replaced the solenoid pack (as expected), and we were good to go. Tia, who worked with us at the counter, could not have been more pleasant or professional to deal with. Other car repair shops in town recommended that we take any transmission work to Crawford's, and they were right! Service: Transmission

Paid $50 for a transmission check for car a relative was buying. They drove it, said it drove okay and there were no codes showing, so they said it was fine. (These two things I also did on my own. I thought they would do a more intensive exam.) A month later, car won't go in to first gear or reverse and part of a broken solenoid is in transmission. I wouldn't recommend taking a car there for transmission check.