Jack's University Auto Services

I called and asked if they could look at my car. They said Bring it over on Friday. When I arrived they didn't have time to look at it. They said to come back Monday. They had the car all day Monday and never called. Tuesday morning I stopped back. Didn't find out What was wrong til That afternoon.

Came to get second opinion on struts, and also potential break replacement. They gave me honest opinion on the struts, which I did ask them to replace, and they said breaks were fine, just the rotor(s) needed cleaning. They saved me hundreds from a quote I received at another big-name place. The car handles great, I can tell the difference, and no more grinding breaks sound! Got to sit with these two brothers a bit. I appreciated their educating me on what I needed to know, some chitchat, and just their being down-to-earth, not scaring me into a sale/service. Service: Steering & suspension replacement

I called the shop and gave my credit card information on Nov 4th to help my brother fix his car. I gave the details to someone working at the shop. I live in Chicago. I used my card again on Nov 12th and found out that someone in Iowa made fraudulent charges on my card. The only place in Iowa who had my info was this shop. It was a new card. My brother did not have the info. There is an investigation going forward.