Walmart Auto Care Centers

Workers lazy and extremely unprofessional. There was a worker in the inside by the name of Virgil that was rude. My brother and I were returning a battery. My brother placed the battery on the counter and he didn't say anything to us after standing there for over five minutes. When another worker came up and asked him what we needed help with, He said " I have no idea" I then said, He had no idea because he didn't even ask us. Walmart really needs to hire better workers in the tire center. My husband even had a battery stolen by them a while back thankfully it was replaced by Walmart.and my brother had a few tools stolen by them about a year ago while having a tire changed. Not all of the workers are bad acting. All of the caucasian workers were professional. It was only the African Americans that were disrespectful. I'm a black woman... The truth is the truth

I was actually shocked and pleasantly surprised. My experiences with the Valdosta store overall have been M. Night Shyamalan horrific but the tire department is like a separate entity. All of the employees were courteous and helpful almost as if they had taken a "Customer Service Course" that the rest of the employees in the store skipped. Nothing about Walmart rates five stars from me but the Norman Drive Auto Care Center does. Kudos to them!

I was having difficulty finding someone locally to change my battery on my vehicle. I had already been to three local auto businesses with no luck. Finally Anthony at Walmart in the service department said they could handle it. Not only did they help me with the battery, they were all very courteous, timely and professional. They are very fortunate to have Anthony working for them. He is a huge asset to this company. Service: Battery