Tires Plus

This is not at all a place you should do business with. They did not tighten the lugnuts to my tires and let me leave...leaving me a a very unsafe car. The store manager, Carlos, was off for two days while dealing with the company and upon his return knew nothing about the situation when I picked up my car. After explaining my situation to him, he expressed no empathy at all and honestly acted like he didn't care. You would think that the mechanics and people on duty would have talked to the store manager and he would have atleast known something about my car when I picked it up, but they did not. He brushed me off, sent me to the next guy, and continued sitting at the desk with not a care in the world. I wouldn't trust this company with a dollar tree hotwheels car???? DO NOT DO BUSINESS WITH TIRES PLUS IN SMYRNA, GA on Atlanta Road! I could have died, but thank God I didn't! Service: Brake service & repair

I have been using Tires Plus for routine preventive maintenance for my 2019 Jetta. I have been going there for several years, and I have always had a good experience.

Let me start by saying that I lived in the Smyrna area for almost 15 years. This is one of only three places I ever take my family cars. The staff is always accommodating. It is minutes away from my job. I just recently had my starter replaced. It unfortunately went out on me coming to work on a Tuesday morning. The situation was bad. I was sure it would take some time to fix it. Honestly, I thought at least one day or two. It went in that morning and was done that afternoon. The sales rep was Jerome. He kept me informed from the beginning to the end of the transaction. Thank you, Tires Plus. Even though we have left Smyrna, I am still a loyal customer to this specific location. They never disappoint.