Toyota South Atlanta Service & Auto Repair

I scheduled an oil change and work on addressing a recall on my car. I arrived early and checked in. I waited three hours at the dealership with no updates on my car. When I finally asked when I could expect my car to be ready the advisor told me possibly 45 minutes and that it was talking long because of the recall. When I asked if the oil change was at least completed he said it was still waiting to be worked on. I am furious for the lack of communication and unprofessionalism to have me waiting for 3 hours without any updates. I got my car back and left with no services received. I saw more than enough toyota employees walking around the dealership that it made no sense why 5+ people were waiting for their cars to be serviced for over 3 hours. Never coming back. Service: Oil change

I've come to this dealership twice. Once for an oil change and the other for brakes. Each time the service was good and the prices were reasonable. However, after my services today, this will probably be my last visit. I was highly disappointed & shocked in paying $103.29 for a simple oil change. Mind you, I've never paid that much. I have a 2017 Tacoma and just reached 80,000 miles. Could that be it? Help me understand. In my opinion, the average US oil change should be between $30-$80. I digress, they did have discounts but the service advisor didn't tell me about the "online coupons" until after I had already paid. I felt sick to my stomach walking out of the service center today. My advice - call before you come and thoroughly research the website. Always make an appointment with this location. Even if you're a repeat customer like I was. I feel they highly dislike Walk-Ins. I will definitely be learning how to change my own oil or going to other service centers in the area. Servic

Barry Womack and mr. Lorenzo are the best two people there thank God for both of them I will be a customer as long as they are there amen ????????