Firestone Complete Auto Care

I'm sure everyone is no longer there but from 1993-2010 I used this place for all my vehicles. Great customer service and professional care. I moved away in 2010 so don't know how they are now...

I'm beyond impressed with this place. I bought a 2005 Honda Odyssey a few months ago and it has been a project to say the least. When I got it, it had no AC, but the heat worked. I had to take it somewhere else for some work to be done and when I got it back, the climate control module wasn't working....great. Fast forward a few weeks, the check engine light came on....go figure... Nothing that came up on the code reader was making the vehicle dangerous to drive, but of course auto zone wants to have you buy every little thing. I held off and I'm glad I did. I brought the van to Firestone in Gainesville, GA to have the AC fixed. They fixed the climate control module, which was just a bad fuse. The fixed the AC and gave me options of which way to go with fixing it. And they checked the check engine light. They were more than ethical with their response. The van needs a software update. The man that called me said it was absolutely something they could do for me, but they would have to c

Great experience here with my scheduled maintenance. The customer service rep was so kind to me, even though I was constantly asking him questions. The lead mechanic clearly knew what he was doing and did everything I asked for with no delay. The place was very clean, organized and efficient. I actually worked from the lounge area and it was very doable with reliable service. I will definitely be returning.