German Motor Works

Steve and his crew have always been up front honest, polite , and fair with me. I was recommended to his shop ,after receiving an astronomical quote for my 2009 128i.He looked at the car, gave me an estimate which was half the dealers. Gave me a ride home and picked me up the day when the car was ready. He has done numerous jobs on my BMW and my wife’s Benz. Never had a problem or bad experience. Don’t pay extra for the repairs at dealer unless you have money to throw away or like the free coffee and snacks.This is my shop for ever. I only wish is that he does plumbing and electrical repairs at my house.

Not very trustworthy, owner uses a lot of car terminology to convince customer of knowledge of foreign vehicles but actually after the "repair" only quick fix is provided. Owner is very persuasive with customer earning your trust but very easily lets you down. I have shamefully taken my car their on 2 occasions. On the first one, the owner tried to convince me the black dirt/grease was in my front seat when I initially dropped of the car. I quickly corrected him as he attempted to wipe out the seat. 2nd time the battery I purchased could only be purchased through BMW in order to have a warranty was 100$ overpriced (Price of battery with labor) vs actually purchasing directly through BMW dealership as well as Kaufman Tire. The owner wouldn't even give me the physical receipt nor a copy after requesting once the battery was installed. Please take caution before using this repair shop. Get quotes and do not get blind sited with the auto terminology thrown at you!

Steve diagnosed our problem and had it repaired in no time. I couldn’t be more happy with my experience here. We will definitely use GMW again for our maintenance needs. Thank you for being fair, honest and reasonable. Above and beyond in service and excellence.