Firestone Complete Auto Care

Firestone was GREAT. We got there close to closing time with a not good noise and Josh quickly discovered it was a bad water pump and not the other speculative horrible issues it could have been. Michelle, the manager, said we could get to it Monday. By the look on our faces she responded with but you are stranded now.... uhh yeah. I checked and Enterprise closed at 3... Josh the mechanic said I can get it done... they got the pump in minutes and by the grace of God the 3:00 never showed up, we got there @3:30 and the 4:00 never came- if the 4 showed we wouldn't have driven out of there. They finished approx 30 minutes after closing and were super nice. Great job Firestone Wrightsboro Rd Augusta!!! We are soo GREATFUL!!

Stay with your car and get a clear understanding or you will pay more than you plan . She said I had a warranty , I left and returned to charged for the two tires no match!

I had an appointment for Sunday and when I got my car there was informed it wouldn't be looked at until Tuesday. All this to fix the pulley on my alternator which they said they couldn't do. Instead was told I had to replace the alternator which would cost over $700. This was simply the worst business transaction I've ever experienced. Clearly overcharged for a simple job that they could've easily handled instead, for reasons unknown, they were clearly trying to get the most out of me... I wouldn't advise ever to go there for anything...