Goodyear Auto Service

They ruined the studds on my car! They lost one of my rim locking lug nuts! I called politely and asked if they had it and said they never had one. When I found a picture of the rim with one on it they told me to take it up with corporate. What was supposed to be a simple $20 tire rotation turned into a nightmare. I had 2 bad studs I had fixed the threads by hand. I warned them about it, they proceeded to cut one off without my permission and then flatten the teeth on another so I couldn't put the lug back. They said it was a safety issue and had to pay $500 for a new bearing which needs to be replaced when changing studs, probably not so. I went in with 5 studs and left with 3. I'm so livid I do not recommend this shop to anyone. Considering how I torque all my lugs by hand I believe they broke it by tighting the nut when the rim was off.

I came out of Walmart and had a screw in my tire. Even though they were booked w appointments and close to closing, Josh took care and me and worked me in so I would be able to go to work the next day.

Always helpful and honest. Would definetly recommend this store if your using good year.