Lou's Total Car Care

I drove to Tampa from Orlando 3 weeks ago. Unfortunately, two hours away from home and my car alternator broke when I was ready to drive back in the morning. The fixed my car in a timely manner and treated us kindly since we were exhausted with no sleep since the night before. I was very concerned how far I was from Orlando and they simply took care us like I’m sure no one else around that area would. Gracias ☺️ Service: Battery

They did a thorough inspection of my 2005 Corolla, gave me a price for the work needed, and stuck to that price. Their service people were helpful and friendly and the car came back to me in great shape. Thanks to everyone at Lou's! Services: Tires, Steering & suspension repair, Vehicle Inspection, Wheel alignment, Oil change

Bad experience and a price gouging shop. I called to ask about an oil change and a regular check-up on a car that I was buying. He said over the phone it would be $79. When I got there, he charged me $140. I asked why, he said, "$60 for diagnosis fee and welcome to Mercedes ownership." All he did was show me underneath the vehicle that there is no leaks, which I knew already. Car dealerships usually do 24 inspection points on a car and it's included on a report for free with the oil change. This shop charged me over $60 just to visually look at it and did not give me any report nor did he do anything that deserves an extra $60 for a diagnosis fee. I even brought my own code-reader and plugged it in myself to read the codes. Stay away from money hungry, price gouging, money-comes-before-the-customer dishonest people like this shop. They say one thing over the phone and charge you something else when they complete the service. Take your car to the dealership, it's better. Service: Genera