Ed Morse Cadillac Tampa Service Center

I used to get our Saturn Vue serviced here back in the day. Service was not particularly friendly, but nobody was mean. They did their best to work with our warranty companies and generally had the vehicles ready at the designated time. In some cases, they would even offer a rental vehicle I believe at no added cost if there was an issue with the repairs that made it take longer than expected.

It started bad because they sold a car that I not only had an appointment to see, but had submitted a credit app on and took a hit on my credit for. Not only that, but none called to tell me so I drove an hour only to be told they'd sold the car without consideration of these facts. But...they are working with me and hopefully will end up with a deal that makes up for this highly unprofessional and inconsiderate business practice.

I had a great experience at this service center. I have to rate them with a 5 stars because they exceeded my expectations by providing top notch service. I have to mention I brought my vehicle in two different occasions and nothing changed, just great service. Thank you to Kent for being an excellent and very professional service advisor. I’ll be servicing my vehicle here in the future.