Tire Depot Plus New & Used Tire Shop

Do not waste your time and get scammed by this company. A year ago my A/c unit was repaired at this shop. After it stopped working again I called and was told to bring it in so they could take a look at it. They called and let me know what the issue and cost of repair would be . I stated that I did not have another $550 dollars until I got paid to get the repair done until next week. I went to pick up my vehicle and was told that I am being charged $109 dollars for a "diagnostic fee" that with out paying I would not be able to get my car back. At no point with my initial conversation, drop off or being told the diagnostic was I told that there would be a fee. When questioned about this they stated its a new policy that doesn't have to be disclosed. That is unbelievable to me , to my understanding no work or cost can be charged without being approved through the client and at no point was that discussed or even suggested. Do not trust this business.

While they were changing my oil they found a nail in my tire that was slowly leaking air. They have always been great, inexpensive, and helpful. Today they went above and beyond. I am so grateful for this wonderful team.

BEWARE!!! Bought a used tire last night. They sold me a bad tire and totally destroyed my wheel when mounting it. They charged me a $3 tire disposal fee when there was no tire to dispose of (brought them a wheel without a tire). I went in today to get them to replace the bad tire. I tried to talk to the manager about my wheel and he instantly claimed, “wasn’t them”. He then got aggressively defensive toward me when I told him there was nothing wrong with the wheel when I brought it in. A new wheel is going to set me back $500-$1000 for a $67.00 used tire. A good company would have immediately admitted it when it happened (was very obvious) and made us whole. Do not buy tires from this place! UPDATE: I reported this business to the BBB. They gave two responses, first a total lie! Triggered much? The second more reasonable but still refusing to except responsibility for what they have done to my wheel.