Firestone Complete Auto Care

100% recommend. Called and got an appointment the same day for an AC check (a month ago). Very nice, knowledgeable employees. What was really awesome about their service, is that they gave me a free courtesy check. My vehicle was leaking fuel. I did smell fuel days prior, but did not think it was a big deal ???? Found out FUEL was shooting out from one of the hose. VERY DANGEROUS.

Broken parts were professionally replaced. I paid for the needed parts in advance, and was notified the day before my appointment that the parts were at the shop. I had a 10am appt and needed to wait for my vehicle, and experienced a 5-hr wait, with over a two-hour wait before the job was begun.

SoI get this letter from Firestone Main headquarters or corporate offices telling me that they are gonna discontinue my credit card unless I make small purchase because I haven't used my credit card in almost a year or 2. So I finally decide to purchase a battery for my Truck 2007 Silverado. And the floor manager named "Q" sells me the best battery in the house for $245 plus labor comes to $312. And since I wanted to keep the credit line open I said OK. Let's do it. After waiting 2 hours watching the customer TV. They said it was done. Then when I went to use the said credit card it was denied and I was furious because I wasn't prepared to make on another card. I was only doing this to save my credit card that I already had with them. I was livid, what a dirty trick. So the floor manager says to be fair he would cut the price in half to 50% off and I said that's good I am satisfied. That is until I got home and looked at what they did and I was in shock!!!. First off the battery was m