Firestone Complete Auto Care

Website & Google said they opened at 8am on Sunday. We blew a tire on the interstate and thought perfect location right off the road. Nope. They were not open! No hours for Sunday listed on their door. They really need to update their online info!

Was pretty sure I blew a freeze plug so took it to be checked out. Dropped it off 12/29/2022 got a call to confirm 2 freeze plugs had been blown out and was assured it would be fixed by late afternoon 12/30/2022. After not hearing anything by 6pm I tried calling before closing at 7pm and couldn't get ahold of anyone. So I tried again 12/31/2022 and was told my van was ready, the price and what was replaced just to get there about an hour later and they couldn't even find my keys or work order paperwork. Finally it's found and I get told they haven't even started my order and it would be Monday before it will be started. So I called today to be sure it was being worked on and was informed it was and they would call when finished. When I get a call im informed now my heater core hose is busted and it would take another week at least for it to be replaced plus another $700. I declined and told them I would be on my way to pick it up and am told with an attitude if I drive my van from ther

Brought my truck in today because my brakes started to squeal so i figured it was time for new pads/rotors seeing how my truck has 80K miles on it. Could have costed up to $500 but instead cost me $11 just to find out my brakes were fine. They sprayed some lubricant on my rotors and i was on my way. As well all know there are some shady shops out there that will get every penny they can from you!! Kudos to Mr. Robert and his crew! Honest and trust worthy which is hard to find these days. Thank you sir! ????