Pep Boys

I had my sisters car in for repairs for a overheating problem. The first time I had it towed there it cost me $250 plus repair. When they called and said the car was ready they said yes. I paid over $3000 to get this problem fixed. They said they fixed it. Now i did tell them to fix anything that needs repaired to fix this problem. When my sister got it home. Within a week the overheating problem returned. Once again I had it towed to pep boys for $250 again they said it was fixed. I paid over $1100 for this repair. While I was down there for vacation. It was 3 days and the overheating problem returned. They supposedly diagnosed it twice which was included in the bill. But yet the problem persists. Now I have to wait a couple weeks to get it towed and repaired once again. I figured you pay over $4100 it should be fixed right. I have been a pep boys customer for over 40 years. This is the 2nd place I have received substandard service. On another note apparently when my sister went down

I was on vacation with my kids and had a nail in my tire! I was able to take my car and got it fixed within an hour in Memorial Day!!! They were so friendly and helpful. Would definitely recommend them!! Amazing customer service!!!

Bruce and the mechanics provided me with incredible service at a fair and honest price. When a problem was discovered while undergoing a brake service they knew what to do to fix the problem and incorporated it into the cost. You will not find anyone better to get you back on the road.