John Lee Nissan Service

Wonderful service. Warm and welcoming employees. Carol who drives the shuttle was very sweet. Great experience all around.

The solitary young man at the parts& service dept service desk was FANTASTIC! I only had to be ignored, dismissed,or redirected by 4 people to find him. John Lee Nissan is better than this...must have been an "off" day.

Terrible experience with my service rep David Moore. I brought my vehicle in for some needed maintenance before an upcoming road trip. I told and showed service rep at the beginning I had a 20% off coupon for service. Left my car and went on to work so after they checked over vehicle they did find an extremely corroded positive battery terminal and for $29 they would clean it. So yes go ahead and clean well during the process I was told the corrosion had broke off part of the terminal and now my just over a year old battery was also needing to be replaced and all this could be done for just under $400. I let them know that my husband could replace terminal and we would take battery back to where we purchased because we had a 3 year warranty. Well now he was telling me that it would have to be jumped off to even leave the dealership when I pick it up and was just being snippy with me when I called to discuss issue. When I get to the service dept to pay my bill I look at it and se