Firestone Complete Auto Care

I traveled from Indiana going to Tampa, I had a donut put on, and honored my warranty, and replaced my tire. . They were so professional, friendly and generous!!!

I first had questions about their reviews online. The current staff, expressed the facility was under new management, and be assured I was receiving great service. This was not the case, I received no estimate as what they suggested for repair. When I questioned their pricing I encountered an unprofessional demeanor and poor business acumen from the sales representative. I asked for physical proof of the work needing to be done by the mechanic and the sales rep. After encountering their unprofessionalism, I asked for a manager and both the representatives said they were managers on duty. They exhibited no professionalism and had poor communication skills. Neither person on staff reassured me of the cost or the work that needed to be done. The mechanic apparently recommended the work. He however failed to communicate with me verbally why I need the repairs, he just said the parts and service are the price. He spoke little English and left me pretty frustrated and burning steam internall

Definitely get a second hand opinion on your car before getting it fix with firestone, i went to firestone they told me i had a bad leak and that it cost me over $800 to fix it went to another mechanic he fixed my issue for $70 spend your money wisely. Service: Auto engine diagnostic