Naples Mazda Service

Excellent service! Matt, was Courteous, professional, and helpful, he helped with my passenger tire problem.

This is the second time in a row that an oil change has taken twice as long as I was told it would. And then they have the nerve to still try and upsell you on other services after taking all that time. Also had the pleasure of being ignored by someone sitting in an office who was not on the phone or with a customer. She could have loud conversations across the service area but couldn't ask me what I was there for. Had to wait almost 10 minutes for someone else to get off the phone.

These people are liars, cheats and crooks. Doing business with them is the single worst financial decision I’ve made in the past 5 years. They are incapable of doing any sort of work, or standing behind the product they sell. My car was there for a week to get a body rattle fixed, and to get detailed. Came back with the rattle, and entirely filthy, 3x filthier than when I dropped it off. The level of disservice that this dealership performs to their customers is something I never could have imagined.