MEDINA AUTO REPAIR

The experience is great for some, but for my family, it was horrible. First time my sister brought her car here, they held her car for weeks, giving her the run around until finally she got mad. The servicing of the car was ok so my sister recommended my mom to this place. My mom, being an elderly woman, took her car to this place where the owner’s attitude was horrible. Walked pasted her while seeing her standing, waiting to get more information, bad attitude (attitude such as “we are doing you a favor”) just to name a few. My mom was treated so bad by the owner that she had to have her car towed to another place just to get service. Fast forward, my sister (a single mother) decided to try this place again. The owner changed the policy from previous times and refused to work with her to get the car fix at first, but later, agreed to help. The owner (I guess) felt bad and assured her he would work with her to get the car fixed. My sister, rents a car with the promise from the owner

They refuse to give me a copy of the receipt for what they did to my car. Unbelievable in this country a business refusing to give a customer a receipt of a repair. I paid for part of this repair and I like to keep record of the things I do to my vehicles for when I have to sell it in the future. Poor ethics and unprofessional staff . Don't recommend it. Service: Electrical system service & repair

Great customer service from the owner and staff, they completed the job on my Cadillac in a fast time manner. I took my car in , they did the diagnostics right away and a day after my car has been fixed. This shop deserves the 5 stars for overall the great experience and also being that their prices are very reasonable compared to other shops nearby and their professionalism is above average, these guys know what they are doing. Services: Tire rotations, Electrical repair, Electrical system service & repair, Computer diagnostics, Wheel alignment