Caliber Collision

Heed my warning steer clear from Caliber Collision and their lies. Someone did a hit and run on my car in august, it took until November for me to get my car back. While I understand depending on the damage, it takes time. The time frame was not the issue, it was the continuous lies spread by the team. For weeks, I kept receiving automated messages that they put on the last part and my car was going to be heading to the painting department. Every message was then followed with an additional week. This went on for some time, and every time I contacted them they would say “we are putting on the last part should be done soon” and then weeks would continue to go by and when I’d call again it was the same lie. I never hear the same story from anyone. It was extremely frustrating to be thrown in circles about the process of your car. When my car was finally “done” which it wasn’t somehow after waiting for the “last” part every week their was one more part that I guess they didn’t know about

I brought my car there which it took a longtime to get done. After I picked up my car my windshield was cracked told them about it and Manager tried to say that I brought it there like that and the heat from painting opened it up. They wanted me to file a claim from my insurance when they caused the damage. First and last time I'll take any of my cars there. Service: Body & Trim

I’m not sure why this place doesn’t have five stars. The customer service was amazing. They keep you informed and keep in contact, my car looks like nothing had even happened to it (car crash) when they finished it. Highly recommend ! Anthony was great.