Gatorland Collision Center

Gatorland Collision Center, and their staff, have been completely unprofessional and negligent throughout my repair process. There is no sense of urgency with either the automotive technicians or the office managers. I brought my vehicle to their facility for repair on January 5th--the repair was only for my front door panel which would take between "between 3 to 6 hours for a single door". As I am writing this it is over a MONTH later on February 10th and I still do not have my car back. In fact, I was told by Ronnie (the manager) that he still has no clue when the repair is going to be finished. As of now I have also filed a complaint with the Federal Better Business Bureau regarding my case. Every time I call their facility they are never able to give me an actual expected date of completion--it is almost pointless for them to even tell me this information, since they seem to have no clue about the repair process, even after a month later. There is no conceivable reason the repair s

I wanted to change my front bumper and was fortunate enough to have Gatorland Collision here to help. I called and was able to get a hold of Rick and he was able to set up an appointment and everything. I ended up paying out of pocket, if anyone is curious, because if I were to use the insurance I would be waiting about 2 months without a car. Luckily the receptionist, I forgot her name, explained the whole insurance deal. It took sometime getting the bumper painted but keep in mind that I was trying to get this done for the end of December. But when the time came to get the bumper change Rick told me they were able to get it all done in the same day. Unfortunately something came up while they were removing the piece and thanks to Rick he explained in detailed why the team needed one more day. I came in the next day in the morning to pick up my car and I couldn't be any happier with the outcome! it been more than a month and I can say GatorLand team does very good work! Service: Body &

My daughter, a UF student, picked up the car after the repair was completed. When she was at Gatorland we video chatted so I could see the repair. It looked like the repaired area did not color match the rest of the car. The Gatorland rep said that the paint was color matched and that lighting was fooling my eyes. I was skeptical but had my daughter take the car. She brought the car home 2 days ago and it is clear that the hood of the car is almost burgundy in color while the rest of the car is closer to fire engine red. It is not a slight color mismatch, it is significantly off.