Florida Collision Center

Customer service is great here, but the quality of work is absolute garbage. They gave me my car back after a bumper repair, however, the paint job was not finished, all it needed was a gold streak of paint. The manager told me it was on back order and that he would call me to let me know when it came in, however, two weeks had passed and it turned out they closed a location and moved to Archer. They acted like it never even happened at first and acted like they did not know me, but I showed proof of my being there previously and explained to the new manager my situation, he immediately took it in and fixed the paint job. Now, it is great customer service, but I feel I should have been called. The car was not complete until 4 or more weeks later. Now, the paint is chipping off my bumper. No thanks, would not recommend this place to anyone who needs bumper repair at least. The bumper even still hangs kind of low. I don't know if they messed up my axles, but my wheel lop sided after they

The manager Bobby and his crew did excellent work along with amazing customer service. The turnaround time was amazing and it was exactly what I needed. Quality work, great customer service, and great turn around time. Bobby really cares for his customers and it shows anytime you visit or call him. I strongly recommend this place. Services: Painting, Body & Trim

I have never dealt with a more professional and honest body shop than Florida Collision & Service Center in Gainesville. I called the shop around 4pm after my girlfriend's car was towed to a tow lot following a crash and Mike had the car immediately towed from the lot to the shop before 5pm, saving us an overnight storage charge from the tow lot. It was looked at, the damage was determined, and a free quote was sent my way after some communication with Mike. Since my girlfriend did not have collision on her insurance, Mike understood that the money was coming out of pocket for the repairs and did everything he could to save us money without cutting corners. I even had my buddy who's father owns a body shop elsewhere in Florida, review the quote. He could not come up with a single argument on the price and said that it was BEYOND fair for the amount of work needed. I gave Mike the go-ahead to begin repairs. His communication with me through the whole process was fantastic and kept me up