Ocean Mazda Service Center

I was a client at Ocean Mazda and i believe it's important for them to know of my last service expierence. I took my wifes car in with an appointment. 2014 Camry only for an oil change, a washer fluid refill and air into the tires. Had to wait nearly two hours and some to get out.I took my car last time for an oil change. No appointment and it took three hours. Not much a difference if you ask me. To be fair the video the mechanic took was very detailed and knowledgable. However, the service advisor was no help. He even had the audacity to clarify my "wait time" when i spent nearly and hour and a half and i told him two hours. They "took the car in" 10-15 past my appointment time (i was there on time by the way). Either way, 10-15 minutes still doesnt justify the 2 hours and some i had to wait. To make matters worse, i was going to pay for the service with my CFNA card. YOU GUYS are the ones who pushed the card when i asked about financing and i got it approved for. The lady in the fro

Good on the surface, albeit slow considering they take about 3 hours to do a simple oil change. Now under the surface, they didn’t properly tighten the oil plug and my car leaked 5 quarts in about 2 months. Had to get an emergency service elsewhere. Get better at quality assurance, because next time someone’s engine will be destroyed.

Always great service - professional and clear. They also offer complementary Lyft rides back and forth so you don’t have to spend your entire day there. Very helpful staff