Firestone Complete Auto Care

Judith and Stacey got my business. Well be back and would enjoy Stacey as our serviceman. Thanks guys! Greg & Gary Mc.

I have amended my review, as I said I would. The air conditioning repair I initially went for is now fully resolved. I have no complaints here, as the technician who did my work was outstanding, and the location went above and beyond to make things right regarding the initial snafu. When all was said and done, the slight marring to customer service buffed right out and I feel things are solid with the customer experience at this location. My sole gripe as things now stand is that the corporate stranglehold on shop policies with Firestone leave them the least accommodating of the three primary regional giants: Monro, Pep Boys & Firestone. In the service bay, a technician is a technician. They have good and bad days, but they all work hard. What they are allowed to do for customers, though, is defined by the grip on their blue collars. The looser, the more magical the resolution most times. Firestone very much inspires doubt and concern when the proposition of requesting specific brand p

Have had some minor misunderstandings but this crew gets my repairs done quick, and cheap. Matt and Judith are always very helpful. I had one bad experience but decided to give this shop another try after my tire blew out. My repair was completed within 3 hours. Absolutely stellar. Thanks for the help yall. We greatly appreciate it.