Crash Champions Collision Repair

They're nice people but it took them 3 weeks to repair my car's bumper cover. Apparently they couldn't get the part delivered. The part was available but they couldn't get it.

If I could put less 1 star I would, the worst customer service shop I've ever seen and I think my Geico insurance is worse, they recommended these irresponsible people, I took my car on January 4, 2023 because my repair was "express "The irresponsible ones sent me a msg saying that my car was going to be ready on January 27, since I think my car is going to be ready for that date I call and they say no, for the next week, perfect I'll call the day 30 and I ask and they tell me that for Friday, February 3, I come back and call the 3rd and they tell me that not the other week, then I call my adjuster and they tell him online that they have not been able to work on the car because The person they had resigned, I said ok, I'll wait for the next week, on February 17, when they were supposed to have it ready, they called me and told me that one of the car lights came wrong, that they didn't I was available at the moment and could you give me the car with that light and that when the light o

(UPDATE: 5/20/23: I finally got my rims fully painted. I don’t care for the look. The paint looked good, but chipped off when new tires was place on. I can see the polished aluminum underneath. That means they didn’t properly scuff the rims before painting. I’m not going back to fight with Mike. He doesn’t care at all.)After someone hit my truck. Their insurance helped me to pick this place out of many. Crash Champions aren’t champions at all. I dealt with Mike (last name to come in an update). He side that they will take care of my truck. Well, the one star they earned. I wasn’t kept in the loop, they use a vendor to “fix” my scratch rims. Their fix was to patch the scratch and just paint those spots. There was paint on my side step as well. I have polished rims (OEM) and the paint they used was silver. Never advised me that they can’t restore them back to “factory”. Their “fix”, patch and paint all the wheels to match. However, they did the same poor work on all 4 rims. I asked for