Firestone Complete Auto Care

Came in to get a tire fixed that was leaking air due to a leaking valve stem. I came later in the day around 6 pm. George was very transparent that they would not be able to get to my car until the following morning, which was not a problem. I called around 10 am, and they said I’d be able to pick up the car in the next hour. The car was ready when they said it would be, and I was pleasantly surprised by the cost of the repair, which I was expecting to be much more expensive. Overall, I am very satisfied with my service, the fair pricing, and not being upsold additional repairs as a female customer with limited car knowledge. I will definitely be coming back for future repairs when needed.

If you can avoid going here I would highly suggest that you do at all cost. Don't waste your time or money on a chain autoshoppe like Firestone. A few days ago a tire on my car popped and I needed a new one. Since it was late and I wasn't close to my mechanic I decided to buy a tire from Firestone since they were able to sell me one for $81. Not bad considering the shoppe across the street was wanting to sell me a tire for 181. At any rate, I found out the next day from my mechanic that my other tires needed to be replaced as well and that all of the tires on my car should be the same. Unfortunately my mechanic couldn't find the exact tire that was put on so I went back to Firestone and while they had the same tires in stock they charged $98 per tire!! Even though I argued that I spent 81 they didn't budge. In total, to put 3 additional tires on and an alignment it cost me 508!! Absolutely insane. A guy working there even lied straight to my face and told me that I needed my breaks flu

Great service and fair price, ordered tires online and had them do the install/alignment.