Blasius Chevrolet Cadillac Service

Service department is terrible. One person says one thing. Another person says something else. They have bad attitudes. And I've had to take my truck there several times because of my warranty. And it was there just for diagnosis for day's to tell me they couldn't find anything wrong. So I had to take it to be fixed somewhere else

My salesman Patrick McConachie was great! He helped me all the way through the process. I traded in my 05 Colorado for a 23 Colorado. I just wish I could give more stars on the great customer service.

Blasius had to be by far the best Vehicle buying experience I have ever had. BUT the service department seems to be a completely different company all together. The lack of communication between service advisors and customers is non-existent. Voicemail after voicemail is left without a response. An empty promise to have them call back is made by the secretary in service. By no means am I expecting a detailed report on the status of my vehicle, but a basic status update on diagnostics, repairs needed and timeline of the repair is all I ask for. But I am here going on 2 weeks of needing to call nearly every day just to get a small amount of information on my truck. No callbacks, no updates, no customer service skills at all. What an absolutely terrible experience in the service department. I do NOT recommend, and this will be the last time I come for service here. Services: Transmission, Tire rotations, Auto maintenance, Oil change